Shopfloor Matters
Implementation

Rolling out across sites: the centre of excellence and template approach

How multi-site manufacturers scale MES/MOM without reinventing the wheel at every factory: an enterprise template, local exceptions only, and a centre of excellence to own it.

Illustration: Multi-site rollout

If you run one factory, you can skip this one. But if you've got several, or plan to grow, how you roll out MES/MOM across sites matters as much as what you roll out.

Increasingly, MES/MOM is being implemented as an enterprise application rather than a site-by-site project. That changes how you organise for it.

The template approach

The idea is straightforward. You build a standard configuration that represents your global way of working: the template. Then you roll it out to each site, adjusting only what's genuinely necessary for local conditions.

The template defines:

  • Standard processes for production, quality, inventory and maintenance
  • Master data standards: naming, hierarchies, units, reason codes
  • Global KPIs, calculated the same way everywhere
  • Standard screens, reports and workflows
  • Standard integrations with ERP and other enterprise systems

Why it works

Consistency. Every site measures OEE the same way, so you can actually compare them.

Speed. Later sites go live much faster, because most of the work is done.

Lower cost. You configure once and deploy many times, rather than paying for the same design work at every site.

Easier support and upgrades. One standard is far easier to maintain than ten variations.

The hard part: saying no to local variation

Every site will tell you it's different. Some of the time, it is. Most of the time, it's habit.

Different sites often make the same or similar products with different processes. Sometimes the process even changes on the same equipment depending on who's working. That variation evolved organically, but it's a real problem if you want to standardise.

Use the rollout to drive genuine consistency. Allow local differences where there's a real reason: regulation, a genuinely different process, a different product. Challenge everything else. This is where process mapping pays for itself.

The centre of excellence

The template needs an owner. Increasingly, that's an enterprise centre of excellence: a dedicated team driving adoption across every factory in a consistent, considered way.

It's a blend of IT and OT:

  • IT because it owns the application, infrastructure, landscape and integrations.
  • OT because it owns master data standards, manufacturing processes, screens, global KPIs, inspection plans, maintenance procedures and workflows.

Companies that build strong central teams like this tend to thrive when it comes to delivering MES/MOM across many sites.

Local teams still matter

A centre of excellence doesn't replace site teams. Each site still needs local champions, super users and someone who owns adoption on the shopfloor.

The best model I've seen: the centre owns the standard and the roadmap, the site owns adoption and continuous improvement, and both feed lessons back into the template.

Start the template with your first site

Even if you're starting with one factory, design with the template in mind. Keep site-specific decisions separate from global ones. Document why each choice was made.

It's much easier to build a template from a first site designed that way than to untangle one that wasn't.

How many different versions of "the same process" are running across your sites today?

Matt Barber
Written by

Matt Barber

VP & General Manager for MES at Infor. Started as an MES developer, then ran projects, solution design and product. Writes about the smart factory, shopfloor AI and the MES/MOM foundations underneath them.

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